New QuickStats for Email Newsletters

QuickStatsIf you’re like most people reading this blog, you love data. Not this Data, but the kind that paints a picture of what is and isn’t working in your email marketing.

The trouble with data, of course, is that sometimes it’s hard to know which data is important and worth focusing on. Not to mention that for it to be valuable, the data has to be actionable, too.

Last week we leaked some information about a soon-to-be-released tool that not only helps you see how your email marketing campaigns perform, but also makes it easy to take action to increase your response rates and conversions.

And now, it’s here.

Announcing Broadcast QuickStats

QuickStats makes it easy to understand how your broadcasts performed by showing you:

  • Opens
  • Clicks
  • Web Hits/Traffic
  • Unsubscribes

Some screenshots of QuickStats (click to see full-size images):

opens-mock
clicks-mock

Even better, you can use the data to identify responsive and non-responsive groups of subscribers – those people who:

  • Opened the email
  • Didn’t open it
  • Clicked a given link
  • Didn’t click that link
  • Made a purchase (did you know that you can track email-driven sales in AWeber?)

Not Only Are QuickStats Useful and Easy-to-Read… They’re Actionable, Too!

This is by far my favorite part.

One of the most powerful things you can do when you know who clicked a link, or didn’t open an email, is segment out those subscribers and broadcast only to them:

Send Directly to These Subscribers
Click to see full-size image

It’s an effective way to talk to people who are interested in a particular product, feature, part of your website or anything else you’re linking to.

Plus, when you’re able to identify who didn’t open or click, and then email only those people, you can:

  • Make an alternate offer
  • Find out what their objections are
  • Send other targeted and relevant email campaigns to increase your conversions

Learn More About QuickStats in a Free, One-Hour Webinar

On Wednesday, August 4th, we’ll give you a tour of QuickStats, show you how it works and answer your questions about it, live!

Learn All About Broadcast QuickStats

In this free webinar, you’ll learn about QuickStats, our new tool that will make analyzing your email campaigns and segmenting your list easier than ever!

Sign up to discover:

  • How QuickStats shows you how your emails performed
  • How to easily segment your list in 1 click to create highly targeted, relevant campaigns to responsive and non-responsive subscribers

Plus, get your questions about QuickStats answered live!

Date: Wednesday, August 4th
3 – 4 PM ET (Convert Time)

Sign Up Now

What Do You Think?

How will being able to see at a glance how your broadcasts perform, identify potentially profitable subscriber segments, and quickly and easily create and deliver targeted campaigns to them affect your business?

We’d love to hear how you’ll use QuickStats to increase your response rates and conversions – tell us!

A Sneak Peak at Broadcast QuickStats

For the longest time in the history of forever, email analytics has been an all or nothing affair. You’re either tracking your email marketing campaigns or you’re not.

The problem: there is a ton of data that gets tracked and sifting through it all can be overwhelming. It’s like trying to find a back issue of Field & Stream in the Library of Congress. You’re better off going to your local library where they only carry the stuff that’s relevant to you.

We took that terrible analogy and applied it to AWeber’s Email Analytics. As a supplement to our full reports page, in the near future we’re rolling out Broadcast QuickStats. You’ll be able to view the most pertinent statistics for your messages grouped together on one super slick page.

Click that big grey play button in the video below to check out our design and development teams as they discuss both building QuickStats, and what it will do for you.

Broadcast QuickStats makes it easier than ever for you to not only see how your emails perform, but also identify responsive and non-responsive subscribers, and quickly segment those groups and deliver relevant, targeted email marketing campaigns to them.

Sneak Peek Screenshots

You saw a bit of Broadcast QuickStats in the video; here are some screenshots from it. Click to view the full-size images:

opens-mock
clicks-mock

When’s It Coming Out?

Broadcast QuickStats will be launching in accounts with Email Analytics very soon.

In the meantime, let us know what you think!

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Segmenting: The #1 Sales Technique

Salespeople often get a bad rap. It doesn’t matter what they’re selling – one bad experience with a scummy, slimy swindler and you’re left with a bad taste in your mouth for quite a while.

But for every scalawag salesguy, there are dozens of serviceable and accommodating sales reps that truly want to help you find the best product out there.

They engage you, ask you questions and soak up clues that could possibly aid them in closing the sale. They aren’t pushy, overbearing or deceitful, but instead they’re informative, helpful and driven to find a good fit for you – no matter if you’re buying a car, a pair of shoes, a puppy or a television.

Segmentation can help your email marketing campaign function in the same way. Read on to find out how to use this tool to maximize profit and keep existing customers happy.

Give Subscribers What They Want

When you segment your list, your email campaign assists your prospective customers and clients by providing them with emails that match their specific interests, just the same way a salesman would.

Here’s a compilation of our most informative segmentation posts to help you turn your campaign into a selling machine.


Start Segmenting: 3 Easy Steps
If you have more than one web form on your website and you’d like to track which form pulls in the most subscribers, learn how to segment using our ad tracking feature.

Email Web Analytics: 2 New Segmenting and Targeting Options
Ever wonder which subscribers aren’t opening your emails? Want to know who is clicking on certain links to your website? Segmentation makes both of those things possible.

Email Segmentation: 5 Groups You Can Easily Target
Learn how to focus on your non-responsive subscribers and those people who actually open your messages to make your campaign more relevant.

Email Segmentation: More Groups to Target
New subscribers and people who click on links throughout your messages are also important groups to target. Figure out how and why you should follow those subscriber trends in this post.

Segment Customers to Build Loyalty
When you have an existing customer base, it’s important to focus your energy on retention. Keeping those buyers happy and encouraging repeat business can be tricky. Take a softer approach to win their loyalty using segmentation.

Email Segmentation: Easily Target Customers
Your existing customers are just as important to your business as new ones. Reward repeat customers for their loyalty and drive repeat purchases by separating them from the masses and sending them specialized messages.

Email Segmentation Lifts Sales over $31,000
Ever run into a predicament and send a message to the wrong group of people? Here’s how to correct the mess up.

Segmentation Screwups: How to Recover
When you have an existing customer base, it’s important to focus your energy on retention. Keeping those buyers happy and encouraging repeat business can be tricky. Take a softer approach to win their loyalty using segmentation.

See for Yourself

If you haven’t tried segmenting your campaign before, there’s no time like the present to try it out.

Hopefully your subscribers will thank you for providing timely, relevant and targeted information by spending their hard-earned money with your company.

Let us know how it goes!

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Market Like a Mind Reader

Market Like a Mind ReaderYou don’t need to visit a psychic to find out which subscribers will be pleased to receive your next email.

You can find out yourself by segmenting your list. Sorting subscribers into segments based on various criteria means you can send them the emails you know they want – all without reading their minds.

Your subscribers will be impressed not only by your apparent ESP, but by the customized quality of your emails.

You can segment your list in all kinds of ways, including how recently subscribers signed up, where they live and what preferences they’ve indicated on web forms or surveys.

Let’s practice your mind-reading skills now: below are six ways to segment your list. Which ones will let you send custom emails that your subscribers will appreciate?

Segment to Find Out What Readers Want

Online sign-up location.

You can guess a lot about a person based on the page of your site they sign up from. Should you email promos for women’s clothing or kids shoes? Healthy recipes or cafe coupons?

By applying ad tracking to your web forms, you’ll have more than a premonition to go on – you’ll be able to segment by subscribers’ “add” method.

Bonus: You get a glimpse of the nature of your audience this way, so you can create content you know will be well-received.

Personal interests.

You can also segment by subscribers’ interests. For example, your car dealership might want to see which subscribers drive which brands. You may also want to send broadcasts about those brands to those specific customers.

To find out what cars subscribers drive, create a custom field to add to your web form. This will cause it to appear in your subscriber search options. Simply search for the answer you’re looking for to create the segment you need.

Car Make

Survey results.

Subscribers may communicate their interests and preferences in surveys instead of on your web form. Don’t worry; you can still segment according to their answers.

For example, your real estate agency may want to email listings to your clients. Each client only wants listings for the neighborhoods they’re house-hunting in.

To make this happen, send out a survey asking clients to click on their neighborhoods of interest. Link each option back to a hidden page on your site. Then create segments according to which links were clicked.

real estate example

Prospects vs. customers.

Segmenting helps you market differently to those who have bought from you and those who haven’t.

For example, you could send e-book customers suggestions for practically applying ideas from the book or recommend similar products. Prospects still have to be sold on the merits of making the purchase.

You can create these segments in AWeber by applying sales tracking and searching for any subscribers whose sale amount is greater than $0. And when you’re ready to email your customer segment, check out these content ideas.

sales tracking

Online vs. offline customers.

While customers who visit your store might be interested in on-site event announcements, online customers are more likely to prefer coupon codes.

As described above, online customers can be found with sales tracking. It’s just as easy to segment customers who signed up in your store. When you import them to your list, apply an ad tracking category (such as “in-store”). Then you can segment by the add method “import” and your chosen ad category.

offline import

Location.

With just a little effort, you can keep your messages appropriate across the globe. Segment based on driving distance to your location, seasonal and climate differences and the times your emails will arrive in each time zone.

Create a custom field that asks for location, then add it to your web form. Search subscribers by location to send each group the appropriate messages. If your readers marvel at your accuracy, just tell them you have a sixth sense for these things.

Time Zone

How Much is Too Much?

How deeply you segment depends on how much time you can dedicate to customizing your emails. You may opt to segment only one way, or your list might benefit from a serious break-down. Some companies hyper-segment: for example, Cetaphil creates 400-3,000 versions per send.

So put down your crystal ball and pick up a pencil. Start brainstorming ways you can sort through your list to give each subscriber the experience you already know they’re looking for.

Because after all, you don’t have to be a mind reader to know there’s no such thing as too-relevant email.

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Track Downloads With Email Analytics

Track Downloads With Email AnalyticsYou may already know about our Email Analytics features. These powerful tools allow you to target your list with pinpoint accuracy, sending messages that respond to subscriber activity.

Anywhere you install our analytics, you can track which of your subscribers visit that page. You can send email newsletters to subscribers who visit your order page, or who look at a specific page or product on your website.

We’ve recently taken things a step further, allowing you to track subscribers who click download links on your site.

How Does It Work?

Any download link on your website can be modified to track subscribers that use it. I came across this post on Chris Brogan’s blog, and I thought to myself that this would be a perfect place to start tracking downloads.

This kind of page, with a free download, is the perfect place to implement download tracking. We could easily follow up with subscribers who downloaded the PDF, asking for feedback on the content in the download, or even linking to related products.

Let’s take a look at the HTML for that download link as it is now:

In order for the link to tell the AWeber analytics javascript that a subscriber has downloaded the PDF, we just add a line or two:

And that’s it – when a subscriber clicks that link, it will be tracked as a page hit to the download!

What Is It For?

Now that we are tracking which subscribers are downloading the PDF, its time to put that information to work. We can now segment our list and send a message to those people.

To do so, we’ll first search our list for hits to the download’s URL – this is in our AWeber account, under the Subscribers tab, Search.

Next, we save this search as a segment so that we can refer to it later:

Now we can create a broadcast and send it out to that segment, directing their attention back to our site with links to similar resources, or maybe just asking for input on the content of the PDF.

How Do I Get Started?

You can take a look at our knowledge base article for more detail on the process – for a more “plug and play” experience, you can just copy and paste this code:

Simply replace the “example.com” URL in BOTH places with the URL of your download, place this link on a page that has your AWeber analytics installed, and you’ll be good to go!

What do you think?

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